Our costumer service team is available 24/7, 7 days a week. 

Email us at contact@sabinasoderberg.com

WE ARE HERE TO HELP

DELIVERY

Every item ordered on this website will be delivered in a box with gift wrapping paper and silk ribbon, perfect and ready as a gift or just a treat for yourself! We ship every order within 3 working days from when the order was placed.

 

Shipping costs will be calculated and added when you come to thecheckout page. Returns are free worldwide.

If you are an EU costumer: All taxes, fees & duties for your order will be fully paid by SABINA SÖDERBERG. There will be no additional customs fees to pay.

Non EU costumer: You may have to pay import duties, taxes or fees in addition to the price listed.

RETURN POLICY

Returns are FREE worldwide!

 

Your satisfaction is our highest concern and we sincerely hope you love your new pieces.

However, we all have second thoughts, so if you change your mind or for any other reason you decide not to keep an item, you can exercise your right of cancellation within fourteen (14) days, beginning on the day after you received the product. We will offer you a refund for items returned with a receipt, the original packaging and in the condition they were sold; unworn and including tags and labels. Refunds will be credited to your original method of payment. We do not refund postage charges for goods returned.

HOW TO RETURN SOMETHING

If you change your mind or for any other reason you decide not to keep an item, you can exercise your right of cancellation within fourteen (14) days, beginning on the day after you received the product. We will offer you a refund for items returned with a receipt, the original packaging and in the condition they were sold; unworn and including tags and labels. 

 

1. Contact us by email at contact@sabinasoderberg.com within 14 days of receiving your order to book the return.

2. Pack your item/s securely in the original package. Don’t forget to enclose the return form, receipt of your purchase and item/s with all tags intact.

3. You will get an email with the courier waybill which you will need to print out and place on top of the package.

4. Once the items have been received, they will undergo a quality review, and, once cleared, you will receive your refund on the cost at purchase (excluding original shipping cost) directly to the credit card or PayPal account used for the purchase.